Your device doesn't turn on or charge? What to do?

Well come on! If your device did not connect or it connects but disconnects immediately:

1. Make sure there isn’t any dust or lint in the power port.
2. Using the original power adapter and USB cable, plug your phone or tablet into a functioning power outlet. Your Nexus device has specific power requirements, and the USB cable and power adapter that are included are designed to meet those requirements.
3. Ensure the power cord is securely connected to the device and the power adapter.
4. After 1 minute, check to see if a battery icon appears on the screen.
5. If the battery icon appears, press & hold the Power button for 15 to 30 seconds to see if the device turns on.
If the battery icon doesn't appear, try accessing the Android bootloader menu:
1. Press & hold the Volume down button for Nexus 4 and Nexus 7, or Volume down and Volume up for Nexus 5 and Nexus 10. While holding the Volume button(s), press & hold the Power button for at least 10 seconds until you see an Android robot and the word Start on the screen.
2. Press the Volume down button until Power off is highlighted. Press the Power button to select that option.
3. Disconnect the charger and reconnect it within 10 seconds. A battery icon should appear on your screen.